We have been supporting organisations with their IT management systems for 30 years. But we still see far too many small organisations (and even larger ones) struggling with IT management basics, despite decades of best-practice training and consulting.
Undocumented processes. Ad-hoc training. Poorly configured tools. Useless reporting. No improvement momentum.
It’s time for a change.
We help ambitious technology leaders who need to develop their management skills to complement their technical prowess.
MasteringITFast!™ is an IT management system with the essential elements needed to structure the way you lead and run your small technology team.
We don’t ‘tell’, we partner with you to ‘do’, from day one.
The Challenge
The technical world is highly structured by product architecture and learning is made easier by vendors so they can increase adoption of their products.
The management world however is very unstructured, making the new manager’s journey fraught with uncertainty. Learning and experience are gained piecemeal and senior leaders lack time to help nurture budding technical team leaders.
Smaller organizations only have enough resources to attempt improvements once and mistakes can be very expensive and time-consuming.
Large enterprises by contrast, can take decades to master their technology, investing millions of dollars and employing hundreds of dedicated staff to build and run their management systems.
Smaller organizations have very few options:
- IT Management courses can help but are fragmented and the learnings are forgotten quickly if not applied back at work.
- IT Management tools can help with ticketing, workflow automation and collaboration, but only if implemented properly.
- IT Management consulting can provide roadmaps and gap analysis but at a high price, and the advice often goes unactioned.
Do It Yourself
Training and Books
Using books and training is the cheaper approach but will take longer, is likely to include mistakes, and has a lower likelihood of significant success, but with greater ownership of results
Done With You
MasteringITFast!™
Combination of DIY and guidance by external experts to tackle bigger problems and initiatives. Same cost as DIY but takes less time, with greater ownership of result, and more knowledge gained
Done For You
Consulting
External experts tackle a specific problem or create a solution. An expensive approach, but takes less time with less ownership of result, and less knowledge gained
The Solution
MasteringITFast!™ helps technical people in smaller organizations build a lean yet robust IT management system in as little as 90 days.
MasteringITFast!™ complements formal accredited training by creating opportunities to apply learnings, cement knowledge and gain vital experience.
Technical people gain crucial management skills while the organization sees immediate improvements in IT and business performance, along with reductions in cost.
Faster Results
Organization capability lifts and business results improve rapidly.
Cost-effective
Group coaching provides support and accountability, and shared costs.
Benefits Of MasteringITFast
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Greater Ownership
Participants own the system that they built.
More Confidence
New technical managers gain valuable management experience.
Focussed
Best-practice theory provided on-demand in nuggets.
Save Time
Guided implementation prevents delays and misakes.
How does it work?
We’ve taken the most widely taught and respected IT management frameworks, stripped them back, integrated them and laid out a fast-track adoption methodology we call MasteringITFast!™.
How does it work?
We’ve taken the most widely taught and respected IT management frameworks, stripped them back, integrated them and laid out a fast-track adoption methodology we call MasteringITFast!™.
What's in the Beta?
We have ambitious plans to cover all the main aspects of great technology management: people, leadership, process, projects, agile, risk, value, financial and metrics. But we’re starting with just the basics of process for now.
Our pioneering MasteringITFast!™ helps you build a complete IT management system as a series of “Minimum Viable Products (MVPs)” starting with:
Change Management
Tap into the world’s most powerful team method for Change Management
Problem Management
Learn the 3 secrets of persuasion to launch Problem Management
Incident Management
Practice the 5 essential ingredients of Process Control on Incident Management
Configuration Management
Avoid the 4 pitfalls when starting Configuration Management
For each Module you will have access to:
Lessons
A set of online Video lessons to review around a main topic.
Exercise
A management exercise to conduct with you, your team and your managers.
Coaching
A group coaching session for as long as you still have questions or need help.
Lessons
A set of online Video lessons to review around a man topic.
Exercise
A management exercise to conduct with you, your team and your managers.
Groups
Access to an online mastermind group of your industry peers.
Coaching
A group coaching session for as long as you still have questions or need help.
Introducing Your Coach
Years of Experience
Dean Toovey has spent 30 years working at a junior and middle management level, leading small teams in the adoption of best-practice methods for operations, software development, risk, security, continuity, strategy and governance. With a background in engineering and software, plus a love of story, Dean is a very engaging coach who loves being hands-on. Dean designed the MasteringITFast™ system with the resourcing challenges of small businesses and local government in mind.
Testimonials
MD & Founder
Methodology Manager
Managing Director
Lead Technical Programme Manager
Senior Manager - Technology Risk Management
Founder
Registration
The Beta program will be delivered over 8 weeks with each module including:
- A live online lesson on the main topic
- A management exercise to conduct with you, your team and your managers
- A group coaching session for as long as you still have questions or need help
We are looking for expressions of interest from individuals and organisations who think they can benefit from applying the MasteringITFast!™ system and are willing to contribute energy and feedback to its evolution.
We don’t accept just anyone because we need collaborators who are most likely to succeed and therefore help prove that MasteringITFast!™ works, and quickly.
MasteringITFast!™ integrates core elements of ITIL, Scrum, COBIT, ISO standards, business analysis and agile project management. You need to have the time, resources and inclination to adopt one or more of these frameworks into your organisation.